Are you a good communicator?

Test: Are you a good communicator?

Be honest and tick the statements that apply to you – and keep doing them. Have a close look at the ones you haven’t ticked: These are the ones you should focus on to become an even better communicator. Watch yourself and change your habits – slowly but steadily. And notice how the quality of your relationships improves.

Go ahead!

(  ) I use clear and direct language, both when speaking and writing.

(  ) I come to the point quickly and avoid long monologues, large e-mails or overloaded presentations.

(  ) I adjust the language and the communication style to the audience I communicate with (the listener, the reader, the recipient, the client, the woman, the man, the child, the foreign person etc.) Note: this has nothing to do with the status or the position of a person, it is all about human factors.

(  ) I avoid technical terms, foreign words or abbreviations as I know that many people do not understand them.

(  ) I put the focus away from myself towards the person/the people I communicate with and provide help, solutions and a good feeling.

(  ) I ask questions rather than make statements.

(  ) I show interest in the other person instead of talking about myself all the time.

(  ) I listen more than I talk (when in a face-to-face conversation).

(  ) I watch out for body language, facial expression and mood of my counterpart.

(  ) I prefer a face-to-face meeting to a phone call, a phone call to an e-mail, an e-mail to  an SMS and an SMS to a public Facebook post or tweet.

(  ) I use positive language, particularly when talking about and to somebody else.

(  ) I avoid using directive “you messages” such as you must, you are not good enough, you need, you should, etc.

(  ) I use positive “you statements” such as: You did a great job. You are a wonderful friend. You made my day.

(  ) I do NOT use universal statements such as: You ALWAYS leave the toilet seat up. You are SO lazy. You forget to do this EVERY TIME.

(  ) I do not involve myself in gossip and speculations.

(  ) I only share with others what is true, good and relevant.

(  ) I do not take personally what others say as it has nothing to do with me.

(  ) I do not make assumptions.

(  ) I only say what I mean.

(  ) I share everything that influences the quality of other people’s lives, jobs and feelings in a positive way.

(  ) I react to messages, questions or complaints in a timely and polite manner and respect the other person.

(  ) I care about the people I meet as I know: “People don’t care how much you know until they know how much you care.”

(  ) I live by the Golden Rule and treat others just the way I want to be treated.

 © www.kommboutique.com 2012