Test: Are you a good communicator?
Be honest and tick the statements that apply to you – and keep doing them. Have a close look at the ones you haven’t ticked: These are the ones you should focus on to become an even better communicator. Watch yourself and change your habits – slowly but steadily. And notice how the quality of your relationships improves.
( ) I use clear and direct language, both when speaking and writing.
( ) I come to the point quickly and avoid long monologues, large e-mails or overloaded presentations.
( ) I adjust the language and the communication style to the audience I communicate with (the listener, the reader, the recipient, the client, the woman, the man, the child, the foreign person etc.) Note: this has nothing to do with the status or the position of a person, it is all about human factors.
( ) I avoid technical terms, foreign words or abbreviations as I know that many people do not understand them.
( ) I put the focus away from myself towards the person/the people I communicate with and provide help, solutions and a good feeling.
( ) I ask questions rather than make statements.
( ) I show interest in the other person instead of talking about myself all the time.
( ) I listen more than I talk (when in a face-to-face conversation).
( ) I watch out for body language, facial expression and mood of my counterpart.
( ) I prefer a face-to-face meeting to a phone call, a phone call to an e-mail, an e-mail to an SMS and an SMS to a public Facebook post or tweet.
( ) I use positive language, particularly when talking about and to somebody else.
( ) I avoid using directive “you messages” such as you must, you are not good enough, you need, you should, etc.
( ) I use positive “you statements” such as: You did a great job. You are a wonderful friend. You made my day.
( ) I do NOT use universal statements such as: You ALWAYS leave the toilet seat up. You are SO lazy. You forget to do this EVERY TIME.
( ) I do not involve myself in gossip and speculations.
( ) I only share with others what is true, good and relevant.
( ) I do not take personally what others say as it has nothing to do with me.
( ) I do not make assumptions.
( ) I only say what I mean.
( ) I share everything that influences the quality of other people’s lives, jobs and feelings in a positive way.
( ) I react to messages, questions or complaints in a timely and polite manner and respect the other person.
( ) I care about the people I meet as I know: “People don’t care how much you know until they know how much you care.”
( ) I live by the Golden Rule and treat others just the way I want to be treated.
© www.kommboutique.com 2012